Directing and motivating employees to work safely and productively is an important aspect of a Supervisor’s job. Few companies have a formal program for training newly appointed Supervisors. Most companies identify top performing hourly employees and promote them to Supervisor with the expectation they will continue to be top performers. However, they don’t always perform to the same level because their “tool box” has been taken away. They are asked to work bare-handed. This program will help provide the tools (training) the new Supervisor needs to be a top performer.

Seminar Contents:

• Supervisors’ Duties and Responsibilities
• Identifying Personal Traits
• Motivational Techniques
• Diversity Awareness
• Conflict Resolution
• Identifying the Troubled Employee (i.e., Personnel with Alcohol and Substance Abuse Problems, Emotional, Stress, Financial)
• Problem-solving
• Team Building

Target Audience:

• Recently promoted supervisors
• Current supervisors who have had little if any formal training for the position
• Current employees being groomed for supervisors
• Team or group leaders of self-directed work teams